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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory may be checked.
1 Check the items on pages 88 to 96.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 56).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 88
Shooting still images/movies 89
Viewing images 91
Deleting/Editing images 92
Computers 92
“Memory Stick Duo” media 93
Internal memory 94
Printing 94
PictBridge compliant printer 95
Others 96
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.