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Troubleshooting
Troubleshooting
If an error message appears
Error message Meaning/Solutions
Cannot delete a protected file. • To delete a protected file, cancel the protection on your
digital camera or computer.
Memory card is protected. Remove
protection then try again.
• The memory card is write-protected. Slide the write-
protect switch to the enable position. (Digital Photo Frame
Handbook, “About memory cards”)
Error reading the Memory Stick. /
Error reading the CompactFlash
card. / Error reading the SD
Memory Card. / Error reading the
xD-Picture Card. / Error reading
the internal memory./ Error reading
the External Device.
• An error has occurred. If this error message is displayed
frequently, check the status of the memory card or external
device with a device other than the photo frame.
• For an external device:
The external device may be write-protected. Cancel the
write-protection setting for the device you are using. The
internal memory of a digital camera may be write-
protected.
• For an internal memory:
Initialize the internal memory.
PNote
When you initialize the internal memory, please note that all the
image files imported to the internal memory are deleted.
Write error on the Memory Stick. /
Write error on the CompactFlash
card. / Write error on the SD
Memory Card. / Write error on the
xD-Picture Card. / Write error on
the internal memory./ Write error
on the External Device.
Memory card format not supported. • For a memory card, use your digital camera or other device
to format the memory card.
• Use the photo frame to initialize the internal memory.
PNote
When you initialize the memory card, all the files on the memory card
will be deleted.