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Troubleshooting
Trouble shooting/Others (Advanced operations)
The message “Set Area/Date/Time.” appears when you turn on the
camera.
• The camera has been left unused for sometime with a low battery or no
battery pack. Charge the battery pack and set the date again (pages 33, 214).
If the date setting is lost every time the battery pack is charged, consult your
Sony dealer or local authorized Sony service facility.
The number of recordable images does not decrease or decreases 2 at a
time.
• This is because the compression rate and the image size after compression
change depending on the image when you shoot a JPEG image (page 172).
The setting is reset without the resetting operation.
• The battery pack was removed when the power switch was set to ON. When
removing the battery pack, make sure the camera is turned off and the
access lamp is not lit (pages 22, 27).
The camera does not work properly.
• Turn off the camera. Remove the battery pack and insert it again. If the
camera is warm, remove the battery pack, and allow it to cool down before
trying this corrective procedure.
• If an AC Adaptor (sold separately) is used, disconnect the power plug.
Connect the power plug and turn on the camera again. If the camera does
not work after doing these solutions, consult your Sony dealer or local
authorized Sony service facility.
is indicated on the screen.
• The SteadyShot function does not work. You can continue to shoot but the
SteadyShot function will not work. Turn the camera off and on. If the
SteadyShot scale continues to be indicated, consult your Sony dealer or
local authorized Sony service facility.
“--E-” is indicated on the screen.
• Remove the memory card, and insert it again. If this procedure does not turn
off the indication, format the memory card.