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The image cannot be played back on a computer.
• If you are using “Cyber-shot Viewer,” refer to the Help.
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a
computer.
• You are playing back the movie directly from the internal memory or the “Memory Stick
Duo”. Copy the movie to the hard disk of your computer, then play back the movie from the
hard disk (page 72).
You cannot print an image.
• Check the printer settings.
Images once copied to a computer cannot be viewed on the camera.
• Copy them to a folder recognized by the camera, such as “101MSDCF” (page 77).
• Operate correctly (page 78).
Images are not displayed correctly.
• Make sure the folder of the images is registered in “Viewed folders”. If the images are not
displayed even if the folder is registered in “Viewed folders”, update the database (page 82).
You cannot find images imported.
• Look in the “My Pictures” folder.
• If you have changed the default settings, refer to “Changing the “Folder to be imported”” on
page 82 and check what folder is used for importing.
You want to change the “Folder to be imported”.
• Access the “Import Settings” screen to change “Folder to be imported”. You can specify a
different folder after using “Cyber-shot Viewer” to register it in “Viewed folders” (page 79).
All imported images are displayed on the calendar with the date January 1.
• The date has not been set on the camera. Set the date on the camera (t step 2 in “Read This
First”).
Cannot insert a “Memory Stick Duo”.
• Insert it in the correct direction (t step 3 in “Read This First”).
Cyber-shot Viewer
“Memory Stick Duo”