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Troubleshooting
The image is too bright. • You are shooting a spot lighted subject in a dark
location such as on a stage.
• The brightness of the LCD screen is too high.
p Adjust the exposure (page 50).
p Adjust the brightness of the LCD screen (page 107).
The image is
monochrome (black and
white).
• [PFX] (P. Effect) is set to [B&W]. p Cancel the mode (page60).
Vertical streaks appear
when you are shooting a
very bright subject.
• The smear phenomenon is occurring. p This is not a malfunction.
You cannot shoot images. • No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The mode selector is not set to when you
want to shoot a still image.
• The mode selector is not set to
when you
want to shoot a movie.
p Insert a “Memory Stick” (page 23).
p Delete the images saved in the “Memory Stick,” or format it.
p Change the “Memory Stick.”
p Set it to the recording position (page 109).
—
p Set the mode selector to (page 26).
p Set the mode selector to (page 72).
The macro mode does not
function (DSC-P72 only).
• When shooting still images, (Camera) is set
to or .
p Cancel the mode (page 58).
Cannot shoot images with
the flash.
• The mode selector is set to or SET UP.
• The flash is set to (No flash).
• When shooting still images, (Camera) is set
to .
• [Moving Image] is not set to [Clip Motion] in the
SET UP settings.
p Set it to a setting other than , or SET UP
(page 32).
p Set the flash to “Auto” (No indicator), (Forced flash), or
(Slow synchro) (page 32).
p Cancel the mode (page58).
p Set it to [Clip Motion] (page 106).
The eyes of the subject
come out red.
— p Set [Red Eye Reduction] to [On] (page 33).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. p Set the correct date and time (page 21).
Symptom Cause Solution