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Cannot turn on the camera.
• Insert the batteries correctly (page 8).
• The batteries are discharged. Insert new batteries or charged Nickel-Metal Hydride batteries
(page 8).
• The batteries are dead. Replace them with new ones.
The power turns off suddenly.
• If you do not operate the camera for about three minutes while the power is on, the camera
turns off automatically to prevent wearing down the batteries. Turn on the camera again
(page 10).
• The batteries are discharged. Insert new batteries or charged Nickel-Metal Hydride batteries
(page 8).
Cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” media (page 25). If it
is full, do one of the following:
– Delete unnecessary images (page 14).
– Change the “Memory Stick Duo” media.
• You cannot record images while charging the flash.
• Set the mode switch to (Still image) when shooting still images.
• Set the mode switch to (Movie) when shooting movies.
Cannot insert dates on images.
• The camera does not have a feature for superimposing dates on images. By using “PMB”, you
can print or save images with the date.
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
Cannot play back images.
• Set the mode switch to (Playback) (page 14).
• The folder/file name has been changed on your computer.
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection.
Shooting still images/movies
Viewing images