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Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory, Music
files may be checked when you send your camera to be repaired.
1 Check the items on pages 99 to 108.
If a code such as “C/E:ss:ss” appears on the screen, see page 109.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 62).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 99
Shooting still images/movies 99
Viewing images 102
Deleting/Editing images 103
Computers 103
Picture Motion Browser 105
“Memory Stick Duo” 106
Internal memory 106
Printing 106
PictBridge compliant printer 107
Others 108
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.