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Troubleshooting
If you experience trouble with your camera, try the following solutions.
Check the items on pages 152 to 161. Consult your Sony dealer or local
authorized Sony service facility.
The battery pack cannot be installed.
• As you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 17).
• Check the model number of the battery pack (pages 13, 18).
The remaining battery indicator is incorrect, or sufficient remaining
battery indicator is displayed but the power runs out too quickly.
• This phenomenon occurs when you use the camera in an extremely hot or
cold location (page 165).
• The battery pack is discharged. Install a charged battery pack (page 14).
• The battery pack is dead (page 18). Replace it with a new one.
Cannot turn on the camera.
• Install the battery pack correctly (page 17).
• The battery pack is discharged. Install a charged battery pack (page 14).
• The battery pack is dead (page 18). Replace it with a new one.
1
Check the following items.
2
Remove the battery pack, and insert the battery pack again after
about one minute, and turn on the power.
3
Reset the settings (page 127).
4
Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power