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"Handycam" User Guide
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Before use
Getting started
Recording
Playback
Saving images with an external
device
Customizing your camcorder
Troubleshooting
Maintenance and precautions
Contents list
Top page > Troubleshooting > If you have problems > If you have problems
If you have problems
If you run into any problems using your camcorder, follow the steps below.
1. Check the items under “Troubleshooting”, and inspect your camcorder.
If a code such as “C:(or E:)
: ” appears on the screen, see “Self-diagnosis
display/Warning indicators”.
2. Disconnect the power source, attach the power source again after about 1 minute, and turn the
camcorder on.
3. Press RESET using a pointed object, and turn the camcorder on. [Details]
If you press RESET, all settings, including the clock setting, are reset.
4. Contact your Sony dealer or local authorized Sony service facility.
During repair, we may check a minimum amount of data stored on the internal memory in order
to investigate the problem. However, your Sony dealer will neither copy nor retain your data.
Additional information on this product and answers to frequently asked questions can be found
at our Customer Support Website.
http://www.sony.net/
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Copyright 2012 Sony Corporation
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