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Sample photo Menu Index
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
The battery pack cannot be installed.
• When you insert the battery pack, use the tip of the battery pack to push the lock lever.
• You can only use an NP-FW50 battery pack. Make sure that the battery is NP-FW50.
The remaining battery level indicator shows an incorrect level or power runs out
quickly despite the indicator showing sufficient battery level.
• This phenomenon occurs when you use the camera in an extremely hot or cold location.
• The battery pack is discharged. Install a charged battery pack.
• The battery pack is dead. Replace the battery pack with a new one.
The camera cannot be turned on.
• Install the battery pack correctly.
• The battery pack is discharged. Install a charged battery pack.
• The battery pack is dead. Replace the battery pack with a new one.
• The screen display is set to the viewfinder. Press the FINDER/LCD button to switch the display to the
LCD screen.
The power turns off suddenly.
• When the camera or battery pack is too hot, the camera displays a warning message and turns off
automatically to protect the camera.
• If you do not operate the camera for given period of time, the camera turns to power saving mode. To
cancel the power save, operate the camera by means such as pressing the shutter button halfway down
(page 141).
1 Check the items on pages 172 to 178.
2 Remove the battery pack, wait for about 1 minute, re-insert
the battery pack, and then turn on the power.
3 Reset the settings (page 151).
4 Consult your Sony dealer or local authorized Sony service
facility.
Battery pack and power
Continued r