Filter
Top Products
33
• When an image file has been processed
by a computer or when the image file
was recorded using a model other than
that of your camera, playback on your
camera is not guaranteed.
• The camera is in USB mode. Delete the
USB connection.
You cannot install “PMB”.
• Check the computer environment
required to install “PMB”.
• Install “PMB” in an orderly manner
(page 24).
• Change the USB mode of the camera to
[Mass Storage].
“PMB Portable” does not start.
• Change the USB mode of the camera to
[Mass Storage].
“PMB” does not work correctly.
• Finish “PMB” and restart your
computer.
Your camera is not recognized by
the computer.
• Disconnect devices from the USB jack
of the computer other than the
keyboard, mouse, and your camera.
• Disconnect the USB cable from the
computer and the camera, and restart
the computer, then connect the
computer and your camera again in an
orderly manner (page 26).
• Make sure the media check tool of the
computer activates. For details on the
media check tool, see “PMB Guide”
(page 25).
• Install “PMB” (page 24).
Cannot use the Web Camera
• The camera and a computer are
connected with USB cable before the
USB driver is installed.
Follow the steps below to uninstall the
driver not recognized correctly and
install the USB driver again.
Log on to the computer with the user ID
of the administrator authority.
1 Make sure the camera is connected to the
computer.
2 Click [Start].
3 Right-click [My Computer] and click
[Property].
[System Property] screen will appear.
4 Click the [Hardware] tab and click [Device
Manager].
5 Click [View] and click [Devices by type].
6 If the driver below, not correctly
recognized, is installed, right-click it and
click [Uninstall].
• [Sony Webcam] in [Imaging devices]
7 When [Confirm Device Removal] screen
appears, click [OK] and delete it.
8 Turn off the power of the camera, remove
the USB cable, and re-start the computer.
9 Insert the CD-ROM into the disk drive.
10Re-install the USB driver by taking the
following steps.
1Double-click [My Computer].
2Right-click
[SONYPICTUTIL(E:)](disk drive)*.
* The driver letter (such as (E:)) may differ
depending on the computer you are
using.
3Click [Open], double-click [USB
Driver] and then double-click
[setup.exe].
Computers