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68-GB
Troubleshooting
Trouble accessing the Internet
The message “...Incomplete” or “Authentication Error...” is indicated and the camcorder
cannot access the Internet.
c Check your setup according to the procedure described in “Setting network
preferences” on page 22.
The camcorder cannot access the Internet.
c Try to access it again after a while.
The message “Line is Busy or Phone number may be Wrong” is indicated and the camcorder
cannot access the Internet.
c The phone line of your provider is busy. Call again after a while.
c The settings for the telephone number may be incorrect. Please check those settings.
c The telephone signalling type setup of the Modem Adaptor with Bluetooth function
may be wrong. Check the setup.
The message “Bluetooth Connection Error” is indicated and the camcorder cannot access the
Internet.
c Check that the Bluetooth device is turned on.
c Install the Bluetooth device nearer to the camcorder.
The message “Phone Line Disconnected” is indicated when making an entry in the online
registration procedure.
c Data entry can be done offline. When the camcorder needs to connect with the site, the
screen for verifying the connection appears. Select [OK], then press the centre z on
the control button, the connection will be established again.
The message “Bluetooth Authentication Error Check the Certified Status” is indicated and
the camcorder cannot access the Internet.
c The Bluetooth device may be deleted from the registration. Set it up again.
The message “Low Battery” is indicated and the camcorder cannot access the Internet.
c Charge the battery pack or use the AC power adaptor, then connect again.
Trouble with e-mail
The message “DNS Error The Requested URL Could Not Found” is indicated and the
camcorder cannot send or receive e-mail.
c The DNS setup may be wrong. Check the PPP setup.
The camcorder cannot send e-mail.
c The clock of the camcorder is not set. Set up the clock.
c Check your setup according to the procedure described in “Setting network
preferences” on page 22.
c Connect again after a while.