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Troubleshooting
The eyes of the subject come out red.
• Set [Red Eye Reduction] in the (Setup) menu to [On] (page 52).
• Shoot the subject at a distance closer than the recommended shooting distance using the flash
(
t step 5 in “Read This First”).
• Light the room and shoot the subject.
Cannot shoot images in succession.
• The internal memory or the “Memory Stick” is full. Delete unnecessary images (t step 6 in
“Read This First”).
• The battery level is low. Install charged batteries.
Refer to “Computers” (page 88) in conjunction with the following items.
Your camera cannot play back images.
• Set the mode dial to (page 27).
• The folder/file name has been changed on your computer (page 70).
• When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
• The camera is in USB mode. Delete the USB communication (page 68).
The image appears rough right after playback starts.
• The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the TV screen.
• Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 60).
• Check whether the connection is correct (page 81).
• The USB cable is connected. Disconnect it according to the correct procedure (page 68).
The image does not appear on the screen.
• If the AV cable is connected, disconnect it (page 81).
Your camera cannot delete an image.
• Cancel the protection (page 45).
• Set the write-protect switch on the “Memory Stick” to the recording position (page 96).
Viewing images
Deleting/Editing images