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101
Troubleshooting
Deleting/Editing Images
Computers
Symptom Cause Solution
Your camera cannot
delete an image.
• The image is protected.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
p Cancel the protection (page 67).
p Set it to the recording position (page 117).
You have deleted an
image by mistake.
• Once you have deleted an image, you cannot
restore it.
p Marking - (protect) will prevent you from deleting images by
mistake (page 67).
p We recommend that you set the “Memory Stick” write-protect
switch to the LOCK position to prevent accidental erasure
(page 117).
The resizing function
does not work.
• You cannot resize movies and Multi Burst
images.
—
You cannot display a print
(DPOF) mark.
• You cannot display print (DPOF) marks on
movies.
—
You cannot cut a movie. • The movie is not long enough to cut.
• Protected movie cannot be cut.
• Still images cannot be cut.
—
p Cancel the protection (page 67).
—
Symptom Cause Solution
You do not know if the OS
of your computer is
compatible.
— p Check “Recommended computer environment”
(pages 82 and 93).
You cannot install the
USB driver.
— p In Windows 2000, log on as Administrator (authorized
Administrators) (page 82).