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Troubleshooting
Troubleshooting
123
Connecting to a computer
Symptom Cause and/or Corrective Actions
The computer does not recognize
your camcorder.
cDisconnect the cable from the computer and camcorder, then connect it
again firmly.
cDisconnect the USB device other than the keyboard, the mouse, and the
camcorder from the computer.
cDisconnect the cable from the computer and camcorder, restart the
computer, then connect them again correctly.
An error message appears when you
place the CD-ROM in your computer.
cSet the computer display as follows:
– Windows: 800 × 600 dots or more, High Color (16 bits, 65 000 colors
or more)
– Macintosh: 1 024 × 768 dots or more, 32 000 colors or more
You cannot view the pictures the
camcorder is seeing on the computer.
cDisconnect the cable from the computer, turn on the camcorder, then
connect it again.
cSlide the POWER switch repeatedly to select the CAMERA-TAPE
mode, set [USB-CAMERA] to [USB STREAM] in the
(STANDARD SET) menu. (p. 80) (Only when connecting to the
Windows computer with a USB cable)
You cannot view the pictures
recorded on a tape on the computer.
cDisconnect the cable from the computer, turn on the camcorder, then
connect it again.
cSlide the POWER switch repeatedly to select the PLAY/EDIT mode, set
[USB-PLY/EDT] to [USB STREAM] in the (STANDARD SET)
menu. (p. 80) (Only when connecting to the Windows computer with a
USB cable)
You cannot view the pictures
recorded on a tape on the Macintosh
computer.
cWhen you connect your camcorder to a Macintosh computer using a
USB cable, you cannot copy pictures recorded on a tape to the computer.
To copy recordings from a tape, connect your camcorder to the computer
with an i.LINK cable and use the standard software in the OS.
You cannot view the pictures
recorded on a “Memory Stick” on the
computer.
cInsert the “Memory Stick” firmly.
cYou cannot use an i.LINK cable. Connect the camcorder and the
computer using the USB cable.
cSlide the POWER switch repeatedly to select the PLAY/EDIT mode, set
[USB-PLY/EDT] to [STD-USB] in the (STANDARD SET) menu.
(p. 80)
• The computer does not recognize the “Memory Stick” during camcorder
operation such as tape playback or editing.
cFinish camcorder operation before connecting the camcorder to the
computer.
,continued