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Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
m Use an “InfoLITHIUM” battery pack. (p. 11)
• Moisture condensation has occurred.
m Remove the cassette and leave your camcorder for at
least 1 hour to acclimatize. (p. 71)
• The video heads are dirty.
m Clean the heads using the Sony V8-25CLD cleaning
cassette (not supplied). (p. 72)
• A malfunction other than the above that you can service
has occurred.
m Remove the cassette and insert it again, then operate
your camcorder.
m Disconnect the power cord of the AC power adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
• A malfunction that you cannot service has occurred.
m Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(example: E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a 5-digit code (a combination of
a letter and figures) in the viewfinder, on the LCD
screen or in the display window. If a 5-digit code is
displayed, check the following code chart. The last
two digits (indicated by ππ) will differ depending
on the state of your camcorder.
C:21:ππ
Viewfinder (or LCD screen)
Self-diagnosis display
•C:ππ:ππ
You can service your camcorder
yourself.
•E:ππ:ππ
Contact your Sony dealer or local
authorized Sony facility.
E:61:ππ
E:62:ππ
C:31:ππ
C:32:ππ
C:04:ππ
C:22:ππ
Self-diagnosis display
C:21:00