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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory may be
checked when you send your camera to be repaired.
1 Check the items on pages 90 to 99.
If a code such as “C/E:ss:ss” appears on the screen, see page 100.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 58).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 90
Shooting still images/movies 90
Viewing images 93
Deleting/Editing images 94
Computers 94
Picture Motion Browser 96
“Memory Stick Duo” 96
Internal memory 97
Printing 97
PictBridge compliant printer 98
Others 99
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.