Filter
Top Products
LIMITED WARRANTY
NETWORK CAMERA
The Imaging Systems Division of Toshiba America information Systems, Inc. ("ISD") makes the following limited warranties with
regard to this NETWORK Camera ("Product"). These limited warranties extend to the Original End-User ("You[r]").
One (1) Year Limited Warranty of Labor and Parts ISD warrants that this Product will perform in accordance with
specifications for a period of one (1) year from the date of purchase by Original End-User. During this one (1) year period, ISD
will repair or replace the Product, if it does not perform as warranted. In order to take advantage of this Limited Warranty, You
must: (a) deliver the Product to an ISD Authorized Service Provider ("ASP"): and (b) pay all transportation and insurance
charges for shipment of the Product to the ASP. ISD reserves the right to substitute factory refurbished parts in place of those
in need of repair.
User’s Guide (User's manual): You should read the User’s Guide (User's manual) thoroughly before operating this Product.
Before seeking warranty service, you should check the troubleshooting guide in the User's Guide (User’s manual) and follow
the instructions to correct the problem.
How to Obtain Warranty Service Step-by-step Procedures: To obtain warranty service, You should:
1. Contact Toshiba at (877) 855-1349 for operation or installation assistance. 877-MYNETCAM
2. Call 877-696-3822. A technical support specialist will help diagnose the problem. If the product requires a hardware repair,
Toshiba will refer an ASP who will repair or at Toshiba’s discretion, replace the product.
3. Arrange for shipment of the Product to a Toshiba Authorized Service Provider.
4. Securely pack the Product in the original carton and external shipping pack, include a letter explaining the problem with a
copy of the bill of sale or proof of purchase.
5. Prepay all transportation and insurance costs.
Questions? If you have any questions, please check our web site at http://www.netcam.toshiba.com
Your Responsibilities: This Limited Warranty is subject to the following conditions:
1. You must provide the bill of sale or proof of purchase at the time that warranty service is required.
2. You must notify an ASP within thirty (30) days after you discover that the product does not perform in accordance with
specifications during the Limited Warranty period.
3. All Warranty Service of this product must be by an ISD Authorized Service Provider.
4. You must pack the Product in its original carton using the original packing material. Then insert the original carton containing
the Product into another carton with additional packing material before shipping the Product to an ASP.
DISCLAIMERS:
ALL OTHER EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SOME STATES DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS. SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE
REMEDY SHALL BE THE REPAIR OF REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ISD OR ITS PARENT
COMPANY OR ANY ASP BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND, INCLUDING ANY
DIRECT OR INDIRECT DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL, INCIDENTAL, EXEMPLARY
OR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF CONTRACT, TORT OR OTHERWISE, OR WHETHER
ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF TAIS, ITS PARENT COMPANY, OR AN
ASP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY OTHER PARTY. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
SOME PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY
VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY SHALL BE VOID IF THE PRODUCT OR PARTS HAVE BEEN SUBJECTED TO MISUSE,
ABUSE, ACCIDENT, IMPROPER INSTALLATION, IMPROPER MAINTENANCE, OR USE IN VIOLATION OF ISD'S
WRITTEN INSTRUCTIONS, OR WHERE THE PRODUCT HAS BEEN ALTERED OR MODIFIED WITHOUT ISD'S PRIOR
AUTHORIZATION, OR UPON THE REMOVAL OR ALTERATION OF ISD'S FACTORY SERIAL NUMBER. LABOR SERVICE
CHARGES FOR PRODUCT INSTALLATION, SET UP AND ADJUSTMENT OF CONTROLS ARE NOT COVERED BY THIS
LIMITED WARRANTY.
No person, agent, distributor, dealer, authorized service provider, or company is authorized to change, modify, or extend the
terms of this Limited Warranty in any manner whatsoever. The time within which an action must be commenced to enforce any
obligation of ISD arising under this Limited Warranty or under any statute, or law of the United States or any state thereof, is
herby limited to three (1) years from the date You discovered the problem. This limitation does not apply to impelled warranties
arising under state law. Some states do not permit limitation of the time within which You may bring an action beyond the limits
provided by state law, so the above provision may not apply to You. This Limited Warranty gives You specific legal rights and
you may also have other rights which vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division