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PC Conguration
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Access the Camera Using IP installer
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The Setup Wizard will automatically pop up, then click
“Intelligent IP Installer”.
Select the optional program as needed. The default setting is
highly recommended. Click “Next” .
The Intelligent IP Installer window will appear. Click “Next”.
Click “Finish” to complete the setup.
1
Insert the provided Resource CD into your CD-ROM drive.
2
The conguration is similar in Windows XP/Vista/7. Here we take Internet Explorer 6.0 in Windows XP for example.
Open IE browser. Click “Tools”, then select “Internet Options...”
Click “Security” -> “Internet” -> “Custom Level...”. Find the item
“Download signed ActiveX controls” and check “Prompt”.
Click “OK”.
Click “Security” -> “Local Intranet” -> “Custom Level...”. Find
the item “Download signed ActiveX controls” and check
“Prompt”. Click “OK”.
2
2. The item “Download signed ActiveX controls" is “Prompt" by
default, you can change it after the whole conguration.
1. If the CD does not automatically run with the installation window
appearing, nd the CD drive in the “My Computer” space and run
it directly there.
Click the icon of Intelligent IP Installer on the computer’s Desktop.
Click “Search”, the main page will show up listing all
active TP-LINK camera devices. You can nd the MAC
address of the Camera on its lable. Select the
relevent camera from the list and click “Link to IE”.
Enter User name and Password to log in to the IP Camera.
(Default is admin / admin)
When accessing the IP Camera for the rst time, a yellow
information bar will appear below the address bar. Click the
information bar, and select “Install ActiveX Control...” .
Click “Install” .
Live video displays in the centre of your web browser.
Note:
For advanced settings, please refer to the User Manual and Application
Guide on Resource CD.
For detailed Troubleshooting and Technical Support contact, please log
on to our Technical Support Website.
http://www.tp-link.com/en/support
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
Tel: +86 755 26504400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
Germany / Austria
Tel :+49 1805 875465 (German Service)
+49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German
xed phone network and up to 0.42
EUR/min from mobile phone.
Service Time: Monday to Friday, 9:00 AM
to 6:00 PM, GMT+1 or GMT+2
(Daylight Saving Time in Germany)
* Except bank holidays in Hesse
USA / Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
E-mail: support.my@tp-link.com
Service time: 24hrs, 7days a week
Russian Federation
Tel: 8 (499) 754-55-60 8 (800) 250-55-60
(toll-free call from any RF region)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in
Russian Federation
Tel: (+62 ) 021 6259 135
E-mail: support.id@tp-link.com
Service time: Monday to Friday 9:00
-12:00 ; 13:00 -18:00 (Except public
holidays)
Switzerland
Tel: +41 (0)848 800998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of
dierent time
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving
Time)
Indonesia
Australia / New Zealand
Turkey
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support.au@tp-link.com (AU)
support.nz@tp-link.com (NZ)
Service time: 24hrs, 7 days a week
Tel: 444 19 25Turkish Service
NZ 0800 87 5465
E-mail: support.tr@tp-link.com
Service time: 9:00 AM to 6:00 PM, 7days a week
Italy
Tel: +39 02 66987799
E-mail: support.it@tp-link.com
Service time: Monday to Friday,
9:00 AM to 6:00 PM
Ukraine
Tel: 0-800-505-508
E-mail: support.ua@tp-link.com
Service time: Monday to Friday
14:00 PM to 22:00 PM
Toll Free: 0800-770-4337
(Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday
08:00 AM to 08:00 PM
Brazil
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563
(if calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 9:00 AM to 5:00
PM. GMT+1 or GMT+2 (Daylight Saving Time)
For more troubleshooting help, go to
www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr @tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to
6:00 PM (Except French Bank holidays)