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Client settings
At the initial access to the “Connection type” page in Windows, the web browser will ask
for a new plug-in installation, the plug-in being the Video Server. This plug-in has been
registered for certification and can be used to change the parameters at the client’s site.
The user may click on
to install the plug-in. If the web browser does not allow
the user to complete the installation, check the Internet security to lower the security
level or contact your IT or networking supervisor.
There are two settings for the client side. One is “Media Option” for users to
determine if audio should be muted. The other is “Protocol Option” which allows
choices on connection protocol between client and server. There are three protocols
choices to optimize your usage - UDP, TCP and HTTP.
The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.
The TCP protocol allows for less packet loss and produces a more accurate video
display. The downside with this protocol is that the real-time effect is worse than that
with the UDP protocol.