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Question 4:
My camera turns on then immediately shuts off.
Answer:
Please make sure you are using new batteries. If there is no bad contact
due to dirt on the contact spring/plate or deformation of the contact spring
or plate, the power should be able to turn on. If the problem persists after
normal battery installation, then you might have a defective unit. Please
contact customer service as outlined in the Troubleshooting section of
this manual.
Question 5:
Why are my pictures sometimes grainy and fuzzy? Is there anything I can
do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. The downside of this is that any movement
in the frame, or of the hand holding the camera, can result in greater
blur. Furthermore, the camera sensor will soften the edges in low light
to counteract the darkness by reducing the image noise. This too can
sometimes result in a blurred picture. Try to improve the lighting to get
better results.
The sensitivity of the photo sensor in low lighting conditions and the
vulnerability of the image to shaking hands have been improved in the
most recent models of the Kidizoom
®
Camera Connect.
Question 6:
Can you delete a group of pictures at one time, or do they have to be
deleted one at a time on the camera?
Answer:
If you connect the Kidizoom
®
Camera Connect to your computer and
access it as an external drive (labeled VTech 1407), you can select
multiple pictures to delete at any one time.
Question 7:
If you accidentally delete the pictures by reformatting, is there any way
to get them back?
Answer:
If you delete the pictures by formatting the internal storage memory,
there’s no way to retrieve them. There is third party software that can
help recover “deleted” data from storage, but we do not recommend
using this.
Kidizoom
®
Camera Connect Frequently Asked Questions