10
BEFORE YOU CALL (continued)
PROBLEM CAUSE CORRECTION
SOUND AND NOISE (continued)
Vibrating or rattling noise. • Freezer is not level. It rocks on the oor
when it is moved slightly.
• Floor is uneven or weak. Freezer rocks on
oor when it is moved slightly.
• Freezer is touching the wall.
• Level the unit. Refer to ”Leveling” in the
Installation Section.
• Ensure oor can adequately support freezer.
Level the freezer by putting wood or metal
shims under part of the freezer.
• Re-level the freezer or move freezer slightly.
Refer to “Leveling” in the Installation Section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
• Weather is hot and humid.
• Lid may not be seating properly.
• Lid is opened too often or too long.
• The rate of frost buildup and internal sweating
increases. This is normal.
• See “LID PROBLEMS”.
• Open lid less often.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture forms on outside
of freezer.
• Lid may not be seating properly, causing
cold air from inside freezer to meet warm air
from outside.
• See “LID PROBLEMS”.
ODOR IN FREEZER
Odor in freezer. • Interior needs to be cleaned.
• Foods with strong odors are in the freezer.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.
LID PROBLEMS
Lid will not close. • Freezer is not level. It rocks on the oor
when it is moved slightly.
• Floor is uneven or weak. Freezer rocks on
oor when it is moved slightly.
• This condition can force the cabinet out of
square and misalign the lid. Refer to “Leveling”
in the Installation Section.
• Level the oor by using wood or metal shims under
the freezer or brace oor supporting the freezer.
LIGHT BULB IS NOT ON
Power Available Light is
not on
• LED may be burned out.
• No electric current is reaching the freezer.
• Contact a qualied service dealer.
• See “Freezer does not run” in the “RUNNING
OF FREEZER” Section.
