Software and configuration utilities 69
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).
Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP
interface and notifies an administrator or HP through SMTP and ISEE.
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/
).
Keeping the system current
Drivers
The server includes new hardware that may not have driver support on all operating system installation
media.
If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 59)
and its Assisted Path feature to install the operating system and latest driver support.
NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD,
refer to the SmartStart website (http://www.hp.com/servers/smartstart
) to be sure that you are
using the latest version of SmartStart. For more information, refer to the documentation
provided with the SmartStart CD.
If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware
are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website (http://www.hp.com/support
).
IMPORTANT: Always perform a backup before installing or updating device drivers.
ProLiant Support Packs
PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
(http://h18000.www1.hp.com/products/servers/management/psp.html
).
Operating system version support
Refer to the operating system support matrix (http://www.hp.com/go/supportos).
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website (http://www.hp.com/go/pcn
).
