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PROBLEM: The pre-installation check utility warns that your video card is not set
to 16-bit color depth.
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POSSIBLE SOLUTION:
Click Windows
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tt
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t, point to
SettingsSettings
SettingsSettings
Settings, and click
ContrContr
ContrContr
Contr
ol Panelol Panel
ol Panelol Panel
ol Panel. Double-click
DisplayDisplay
DisplayDisplay
Display. Click the
SettingsSettings
SettingsSettings
Settings
tab. Make sure “High color (16 bit)” is selected in the “Color palette” drop-down menu and then click
OKOK
OKOK
OK. Exit
out of all open windows.
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PROBLEM: Windows fails to automatically detect the digital camera.
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POSSIBLE SOLUTION:
Try a manual installation of the camera. Make sure the camera is unplugged from the computer and then click
Windows
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t and then click
RunRun
RunRun
Run. Click
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owseowse
owseowse
owse. Locate your CD-ROM drive (usually the drive labeled “D”),
which should be indicated by the icon and the text description “HomeConnect”. Double-click your
CD-ROM drive and then double-click the “3comdrvr” folder. Double-click the file
setup.exesetup.exe
setup.exesetup.exe
setup.exe inside the “3comdrvr”
folder. Click
OKOK
OKOK
OK in the
RunRun
RunRun
Run dialog box. Follow the on-screen instructions to install your camera’s drivers.
When the setup program is finished, you will be asked if you want to restart your computer. Make sure the
“Yes, I want to restart my computer now.” radio button is selected and then click Finish. While your computer
is restarting, plug the camera into an available USB port as described in step 2 on the other side of this guide.
When Windows restarts, it should detect the camera and install it. When you are ready to install the 3Com
HomeConnect software, click Windows Start, click
RunRun
RunRun
Run, click
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owseowse
owseowse
owse, find your CD-ROM drive, and double-
click the
setup.exesetup.exe
setup.exesetup.exe
setup.exe file at the root level of the CD. This will activate the software setup utility. Follow the on-
screen instructions to install the software. Then turn to the “Now Let’s Take Your First Picture!” section on the
other side of this guide for a brief tutorial about image capturing using your new PC Digital Camera.
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PROBLEM: There is no video in a video application’s window.
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POSSIBLE SOLUTION:
Check that the USB cable is plugged into the camera and a USB port on your computer.
POSSIBLE SOLUTION:
Make sure “3Com HomeConnect Digital Camera AVI Driver” is selected in the application’s camera setup
menu.