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Troubleshooting
Problem Cause Solution
Battery is inserted in the
wrong direction.
Reload battery in the correct
direction.
Batteries are dead. Replace or recharge batteries.
Power does not turn on.
The battery compartment
door is open.
Make sure the battery
compartment door is securely
closed.
The flash is charging. Wait for the flash to charge.
Memory is full. Insert a new memory card.
The camera does not take
pictures.
Memory card is not
formatted correctly.
The card may be defective,
use a new card.
The Flash is charge. Wait for the flash to charge. Image is not recorded when
the shutter button is
pressed.
Memory is full. Insert a new memory card.
The flash does not fire Flash is set to OFF. Set the flash to any mode
except off.
The camera was moving
when the image was
captured.
Hold the camera steady when
shooting picture.
Image is blurry or out of
focus.
The subject was beyond
the range within which the
camera can focus.
Turn the Macro mode on it the
subject is within 15 cm (zoom
out) or 40 cm (zoom in).
Do not use Macro mode when
shooting distant subjects.
Image is not displayed on
the LCD monitor.
A memory card with
non-DCIF images (recorded
with other camera) is
loaded.
This camera cannot display
non-DCIF images.
Recorded images are not
saved in memory.
The camera was turned
off/powered down before
the image was stored in
memory
If the battery low indicator
appears on the LCD monitor,
replace the battery
immediately.
Cannot transfer images to a
computer after connecting
the USB cable.
USB driver is not installed. Install the USB driver before
you connect the camera to a
computer / turn the camera
on.