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Troubleshooting:
PC does not see UNIT
1) Power on unit
2) connect unit to PC via the USB (Verify LCD displays Mass Storage)
3) Open ‘MY COMPUTER’ and verify if there is a drive called “Removable
Disk” (ex Removable Disk (E:)).
4) Open the ‘Control Panel’ and double click the ‘SYSTEM’ icon (Start/
settings/Control Panel (Win98) - Start/Control Panel (Win2000 and XP)
5) Select the ‘DEVICE MANAGER’ tab. (In windows 2000 and XP you first
must select ‘HARDWARE’ then ‘DEVICE MANAGER’)
6) Look for a YELLOW EXCLAMATION POINT (!). This item may be
located under the ‘OTHER DEVICE’ category. Click the + sign to expand.
7) Right click and UNINSTALL or DELETE this item. (repeat steps 6&7 for
each item)
8) Press F5 on your keyboard and the screen will flicker and come back to
the last screen. Verify the yellow Exclamation did not return.
9) remove the unit from the USB cable.
10) install and complete the driver installation from the supplied CD-ROM.
11) repeat steps 1 and 2.