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26 en | Troubleshooting
F.01U.097.269 | 4.0 | 2012.02 Firmware Update Manual Bosch Security Systems, Inc.
3.4 Auto Tracker Does not Activate with ON 78 ENTER
If the Auto Tracker does not activate when you enter the ON 78 ENTER command, check the
version of the VCA firmware. To determine the firmware versions installed on an AutoDome,
issue the AUX ON 66 command twice.
If the version of the VCA firmware is 0.00.00.00, then the VCA firmware was not installed
correctly.
To correct this issue, use the following steps:
1. Obtain the latest Service Pack from www.boschsecurity.us.
2. Connect to the AutoDome using the CTFID (RS232, RS485, or Bilinx connection).
3. Re-install the VCA_boot.g4i and the VCA_App.g4i files from the service pack.
Refer to Section 2 Analog Camera Firmware Updates via the CTFID, page 7, OR Section 1 IP
AutoDome Firmware Updates via a TCP/IP Network, page 1 for detailed steps to install the
firmware updates).
4. Once the VCA_boot.g4i and the VCA_App.g4i files are successfully installed, the
AutoDome will restart and the Auto Tracker will operate correctly.