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5. TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE
CAUSE
LIKELY SOLUTION
No Video
Power
Supply
Connections
Voltage
Range
Video
Connections
Check the input
power connections at
the terminal block,
ensuring no wires are
loose.
The supply range is:
12 – 24 VDC or 12 –
24 VAC.
Measure the voltage
at the terminal block.
Determine if the
wiring polarity at the
“Video Connector”
terminal block is
correct.
Check BNC
connector.
If still no video,
connect the camera
directly to the