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Camera won’t power up
1. Make sure that you have installed at least 4 batteries (the
required minimum #) in the battery compartment, starting at the
top, filling battery spaces 1-4 with no “gaps”.
Bushnell recommends using 8 Energizer
®
Lithium AA batteries
in all Trophy Cams.
2. Make sure that the batteries are installed correctly, observing
proper polarity. Always place the negative (flat) end of each
battery in contact with the spring side of its slot inside the
camera.
3. After moving the switch from “Off” to “Setup” or “On”, make
sure that the switch is correctly in position to ensure the proper
mode (avoid positions “between” two modes).
4. Do not move the switch directly from “On” to “Setup”-always
move the switch all the way down to “Off” first, then back up
to “Setup”.
Still Photo and/or Video Quality Problems
1. Night photos or videos appear too dark
a. Check the battery indicator icon to see if battery power is
full. The flash will stop operating near the end of the battery life.
b. You will get the best results when the subject is within the
ideal flash range, no farther than 45’ (14m) from the camera.
Subjects may appear too dark at greater distances.
c. Please note that when the Capture Number parameter is
set higher than “1 Photo”, or with very short Interval settings,
some images may appear darker than others due to the quick
response and rapid retriggering of the camera, allowing less
time for the flash to fully recharge before firing again.
2. Daytime photos or videos appear too dark
a. Make sure that the camera is not aimed at the sun or other
light sources during the day, as this may cause the auto exposure
to produce darker results.
3. Night photos or videos appear too bright
a. You will get the best results when the subject is within the
ideal flash range, no closer than 10’ (3m) from the camera.
Subjects may appear too light at closer distances.
4. Daytime photos or videos appear too bright
a. Make sure that the camera is not aimed at the sun or other
light sources during the day.
5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving
subjects, the 5MP or 8MP resolution settings may not perform
as well as the 3MP setting.
b. If you have multiple images where fast moving subjects
produce streaks on the photo, try the 3MP setting instead.
6. Red, green or blue color cast
a. Under certain lighting conditions, the sensor can become
confused resulting in poor color images.
b. If this is seen on a consistent basis, then the sensor may
need servicing. Please contact Bushnell customer service.
7. Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the
end of the battery life, the camera may choose to record shorter
video clips to conserve power.
Date/Time Stamp not appearing on images
1. Make sure that the “Time Stamp” parameter is set to “On”.
Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting.
For warm environmental conditions, set the Sensor Level to “High”
and for cold weather use, set the sensor for “Low”.
2. Try to set your camera up in an area where there is not a heat source
in the camera’s line of sight.
3. In some cases, setting the camera near water will make the camera
take images with no subject in them. Try aiming the camera over
ground.