Canon 6799B001 Digital Camera User Manual


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Troubleshooting
Computer
Cannottransferimagestoacomputer.
Whenattemptingtotransferimagestothecomputerviaacable,tryreducingthe
transferspeedasfollows.
• Pressthe<1>buttontoenterPlaybackmode.Holdthe<n>buttondownas
youpressthe<o>and<m>buttonsatthesametime.Onthenextscreen,press
the<q><r>buttonstochoose[B],andthenpressthe<m>button.
Eye-Fi Cards
Cannottransferimages(=
300).
Wireless LAN
CannotaccessthewirelessLANmenubypressing<o>.
• YoucannotaccessthewirelessLANmenufromashootingmode.SwitchtoPlayback
modeandtryagain.
• NotethatinPlaybackmode,thewirelessLANmenucannotbedisplayedduring
detailedinformationdisplay,magnieddisplay,orindexdisplay.Switchtosingle-
imagedisplayandaviewingmodeotherthandetailedinformationdisplay.Similarly,
thewirelessLANmenucannotbeaccessedduringlteredimagedisplayaccordingto
speciedconditions.Canceltheplaybackstateoftheimageinimagesearchmode.
• ThewirelessLANmenucannotbedisplayedwhilethecameraisconnectedtoa
printerorcomputerviaacable.Disconnectthecable.
Cannotaddadevice/destination.
• Atotalof20itemsofconnectioninformationcanbeaddedtothecamera.Erase
unneededconnectioninformationfromthecamerarst,andthenaddnewdevices/
destinations(=
78).
• E-mailistheonlywebserviceforwhichmultipleaccountscanbeset.Use
CameraWindowtochangethedesiredWebserviceaccounts(=
46).
• Toaddasmartphoneasadevice,rstinstallthededicatedapplication
CameraWindowonyoursmartphone.
• Toaddacomputerasadevice,rstinstalltheincludedsoftwareCameraWindowon
thecomputer.Alsochecktheenvironmentandsettingsofyourcomputerandwireless
LAN(=
56,59).
• Avoidusingthecamera’swirelessLANfunctionaroundmicrowaveovens,Bluetooth
devices,andotherdevicesthatoperateonthe2.4GHzband,asthiswillweaken
wirelessLANsignals.
• Bringthecameraclosertotheotherdeviceyouaretryingtoconnectto(suchasthe
accesspoint),andmakesuretherearenoobjectsbetweenthedevices.
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