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Troubleshooting
162
Cannot convert the scene
- The camcorder cannot convert scenes that were recorded using a video configuration that is
not supported (PAL or SECAM).
- You cannot convert scenes that were recorded or edited using another device and then
transferred to a memory card connected to a computer.
- MP4 scenes recorded with a recording mode of 4 Mbps can only be converted to MP4 movies
with a recording mode of 4 Mbps or 3 Mbps. Similarly, MP4 scenes recorded with a recording
mode of 3 Mbps can only be converted to MP4 movies with a recording mode of 3 Mbps.
Cannot divide the scene. Initialize only using the camcorder.
- The scene could not be divided because the camcorder’s internal scene management data log
is full. Save your recordings (A 114) and initialize the memory card (A 38). Try dividing the
scene again.
- Use the supplied software to save the scene and divide it on the computer.
Cannot join 23.98P and 29.97P scenes to convert them
Cannot join 59.94i and 23.98P scenes to convert them
Cannot join PF29.97 and 23.98P scenes to convert them
- The combination of scenes you are trying to convert does not allow for joining scenes due to
the scenes' frame rate settings. Convert the scenes to MP4 without joining them.
Cannot play back
- Movies cannot be played back from a 64 MB or smaller memory card. Use a recommended
memory card (A 37).
Cannot play back Check the memory card
- There is a problem with the memory card. Save your recordings (A 114) and initialize the
memory card using the [Complete Initialization] option (A 38). If the problem persists, use a
different memory card.
Cannot play back Initialize only using the camcorder
- The memory card in the camcorder was initialized using a computer. Initialize the memory card
with this camcorder (A 38).
Cannot record
- There is a problem with the memory card. If this message appears often without apparent
reason, contact a Canon Service Center.
Cannot record Check the memory card
- There is a problem with the memory card. Save your recordings (A 114) and initialize the
memory card using the [Complete Initialization] option (A 38). If the problem persists, use a
different memory card.
Cannot record movies on this memory card
- Movies cannot be recorded on a 64 MB or smaller memory card. Use a recommended memory
card (A 37).
Cannot trim the scene
- MP4 movies that were copied to a memory card with a larger cluster size than the memory card
they were recorded on cannot be trimmed.
- MP4 movies that were recorded or copied using other devices cannot be trimmed.
Charge the battery pack
- Battery pack is exhausted. Charge the battery pack.
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