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Vue 4.1 Maintenance Guide
Symptom(s) Possible Solution(s)
1 or more LED’s are not
illuminating
Clean the fixture regularly to avoid any such failure. This fixture is convection
cooled, which means that if the surface is kept clean and free of debris, then
proper cooling will be allowed to occur
An LED may have failed, resulting in an open circuit. In this event, all of the
red, green, or blue in a single module will no longer illuminate. This does not
mean that all of the LEDs have failed, but the circuit is wired in series.
An LED may have failed, resulting in a short circuit. In this event, only the
single LED which has failed will no longer function. This does not mean that all
of the LEDs have failed, but the circuit is wired in series.
-Note: In the event of LED failure, a replacement LED PCB assembly may be
purchased directly from CHAUVET Part#: P222-VUE41
1 or more LED’s are producing
very low output
Check that the lens assembly is installed properly. If the lens assembly is not
aligned properly over the LEDs, then they will not project fully
-See section on Lens Assembly Installation
-Note: In the event of LED failure, a replacement LED PCB assembly may be
purchased directly from CHAUVET Part#: P222-VUE41
Breaker/Fuse keeps blowing Check total load placed on the electrical circuit
Check for a short in the electrical wiring: internal and/or external
Device has no power Check device’s fuse (internal)
Check for power on Mains
-Note: In the event of autoswitching transformer failure, the unit can be sent in
for repair; however, a replacement part can be ordered directly from
CHAUVET Part#: P140-
VUEIITR
Fixture is not responding to DMX Check Control Panel settings for correct addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Call service technician
See page #11 for proper settings for DMX operation
-Note: In the event of Master PCB failure, a replacement PCB can be ordered
directly from CHAUVET Part#: P177-VUE41
Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables or black lights
Stand alone operation problem See page #11 for proper settings for standalone operation
The motor is not rotating
This fixture uses a separate channel to operate the motor rotation. Try
operating the fixture in standalone mode to determine if the problem is DMX
related. If the motor still does not rotate, then it may need to be replaced, or
the motor driver IC or the Master PCB may need to be replaced.
-Note: In the event of motor failure, a replacement motor can be ordered
directly from CHAUVET Part#: P110-VUE41
-Note: In the event of Master PCB failure, a replacement PCB can be ordered
directly from CHAUVET Part#: P177-VUE41
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.
Vue™ 4.1 User Manual 21 7/11/2008 11:57 AM