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Page 32 Coby Electronics Corporation
Page 32 Coby Electronics Corporation www.cobyusa.com Page 33
The player will not play my music le.
Ensure that the le is in a compatible format (MP3 or WMA).
The le may be copy-protected. This player cannot play copy-protected les.
The player will not play my video le.
Ensure that the video le will play on your computer using Windows Media
Player 10. If the le works on the computer, use the same computer to con-
vert the video to a compatible format.
The picture is noisy or distorted.
Reset the color system of the TV set.
Ensure that the photo frame is connected using an RCA AV cable.
There is no sound.
Ensure that the volume has been set to a reasonable level.
The remote control does not work.
Make sure the unit has been powered on manually (i.e., the Power Switch has
been physically set to the ON position).
Remove any obstacles between the remote control and the frame.
Point the remote control towards the remote sensor on the frame.
Ensure that the battery has been installed correctly in the remote control.
Replace the battery.
The photo frame has malfunctioned.
Turn the photo frame off and let it rest for 30 minutes. After that, turn on the
photo frame -- the restore function should reset the photo frame.
Try updating the player’s rmware. Please refer to the Firmware Upgrade
section of this manual for detailed instructions.
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Troubleshooting