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2. Click Monitoring → Dell and ensure that the following is displayed:
• Printer (OM07) Alerts or Printer (OM12) Alerts under Alerts Views
• Printer (OM07) Diagram or Printer (OM12) Diagram under Diagram Views
• Printer (OM07) State or Printer (OM12) State under State Views
Upgrading from previous Management Packs
Upgrading from Dell Printer Management Pack version 5.0
You can upgrade from the Dell Printer Management Pack version 5.0 by importing version 6.0
management pack. To import the Dell Printer Management Pack version 6.0, see Importing Dell Printer
Management Pack.
NOTE: When you upgrade from version 5.0 to version 6.0, the devices that displayed a critical or
warning state before upgrading, will display a normal state after upgrading, even though they are
still in critical or warning state. The devices display the correct health status only in the subsequent
monitoring cycle.
NOTE: After you upgrade the management pack to version 6.0, you may see some of the
components in Diagram Views still displaying default or erroneous icons. To see the new icons,
restart OpsMgr with the
/clearcache option.
Upgrading from version 4.0 and prior versions
Upgrade from Dell Printer Management Pack version 4.0 and earlier versions to version 6.0 are not
supported.
Deleting the Management Packs
CAUTION: Deleting any of the management packs may affect the scope of some user roles.
NOTE: Ensure that you delete the Dell Printer Management Pack before deleting the Dell Base
Hardware Library. The management pack has a dependency on the Dell Base Hardware Library.
To delete management packs or utilities:
1. Launch the OpsMgr console.
2. Click Administration.
3. Expand Administration and click Management Packs.
4. Select the Dell Printer (Dell.Printer.OM12.mp for OpsMgr 2012 and Dell.NetworkDevice.Printer.mp
for OpsMgr 2007 R2) from the Management Packs pane.
5. Right-click Dell Printer (Dell.Printer.OM12.mp for OpsMgr 2012 and Dell.NetworkDevice.Printer.mp
for OpsMgr 2007 R2) and click Delete.
6. Right-click Dell Base Hardware Library and click Delete.
After deleting a management pack or utility, it is recommended that you relaunch the OpsMgr
console.
Security considerations
The Operations Console access privileges are handled internally by OpsMgr. This can be set up using the
User Roles option under Administration → Security feature in the OpsMgr console. The profile of your
role determines what actions you can perform.
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