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Trouble shooting sheet
Troubles Probable Reasons Solutions
Wrong power cable
connection.
Reverse.
The power adapter
broken.
Change.
Fuse broken. Change.
Power cable is not in well
connection.
Reconnected.
No action while power on.
No image.
The indicator isn’t flashing.
Firmware is hang up.
Start up with factory
default setting by pressing
the reset button over 5
seconds then releasing it.
The camera ID address is
incorrect.
Recheck the sip switch
Protocol is incorrect. Recheck the dip switch
Having image but can’t
control.
The indicator isn’t flashing.
Firmware is hang up.
Restart the IP Speed
dome by pressing and
releasing the reset button.
Poor video cable
connection
Reinsert
Unstable images
Power W is not enough Change
The focus is on manual
operation.
Change into auto mode
Vague images
The smoked cover is dirty. Clean up the cover
Restoring the factory defaults will erase any previous settings. Reset or restore the
system after power on.