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32. Cleaning the LCD Screen
1. The digital frame should be treated with care. The screen is made of glass
and can be scratched or broken.
2. To clean fingerprints or dust from the LCD screen, use a soft, non-abrasive
cloth such as a camera lens cloth to clean the LCD screen.
3. When using a commercial LCD cleaning kit, apply the cleaning liquid to the
cloth, not directly to the LCD screen.
4. Do not use liquids that contain alcohol or other caustic cleaning solution.
5. For the outer surface of the digital frame (excluding the screen) use a soft
cloth dampened with water.
33. Tips, Techniques, Troubleshooting
Q. The unit does not turn On.
A Make sure the unit is plugged into a working AC outlet. Make sure the DC
power connector is securely connected.
Q. The unit does not operate from the battery when first tried.
A. To maintain the optimal life of the battery, it is discharged when shipped.
When connected to the AC adapter, the battery will charge. When first used,
the battery should charge for at least 24 hours. During the normal course of
use, it is always recommended that occasionally the unit operate on battery
only until fully discharged. In this manner, when recharged again, maximum
and life can be expected.
Q. Sometimes I see folders, but the filmstrip view is blank.
A. When you are in Photo mode, all folders will be shown, even if they do not
have images inside. When you navigate to a folder that does not have images,
the filmstrip will be blank, indicating that there are no images in this folder.
When you highlight a folder that has images, the filmstrip view will activate
presenting 5 images at a time, scrolling right to left.
Q. If I need Tech Support, how do I contact.
A. You can reach Technical Support by email at techsupport@dsicentral.com
Q. I don’t get as many images stored in memory as expected. What can be the
cause?
A. The number of images that can be stored depends on several factors. These
include:
• The megapixel rating of the camera
• The resolution setting of the camera when pictures are being taken
• The setting of Copy Picture Type in the Settings Menu
All of these factors together determine the number of images that can be
stored in the memory of the frame. By setting the camera to the lowest
resolution, the original images will be smaller, and when the Picture Copy
Type is also set to Resize when copying, additional compression will be
applied. This will maximize the number of stored images for the camera used.