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PSB.2008.01.001
EPSON Product Support Bulletin
Date: 11/28/2007 Originator: JD
PSB #: PSB.2008.01.001 Authorization:
Reference: TE07-0449 Rev. A Total Pages: 3
Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers
Subject:
New Firmware Release version 01.20
This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia
viewers. The updated firmware provides certain improvements as outlined below.
Description of Change:
The firmware has been updated to version 01.20.
Reason:
To provide the following fixes and/or improvements:
• Supports RAW files (.orf) from the Olympus E-410 and E-510 digital cameras
• Corrects movie audio playback issues on files using an 11.025kHz sampling frequency
• Corrects movie audio playback issues on files using the G.726 codec
P-3000/P-5000 Firmware Update Instructions:
Note: Before starting the firmware update process, confirm that there are no files on the
memory card.
To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista
• Operating Systems: Macintosh OS 10.2.8 to 10.5
• Memory card reader/writer
• 128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
• P-3000/P-5000 battery installed (fully-charged battery recommended)
• AC adapter – must be plugged in to a wall socket and connected to the viewer before
the firmware update can be performed
Firmware Update Procedure:
Download the file epson12463.exe for Windows users or epson12464.dmg for Mac users
from the Epson website (www.epson.com). Follow the on-screen instructions to download and
extract the file onto your computer.