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Troubleshooting
Problem Possible Causes Remedies
System message
shows “No Signal”
No power supply to
camera
If camera power status indicator light is off,
check power adapter and power cable
connection.
Channel is not linked up
to camera
Move the camera closer to the receiver, and
connect the camera to the desired channel. Go
to “Camera Setup” in the Menu. Use the
“Pairing” sub-menu to connect the camera to
the receiver.
Service out of range Move the camera closer to the receiver.
Signal is blocked If possible, remove major obstacles in
between the camera and the receiver. Or,
relocate the camera to another location.
Low or unstable
signal
Antenna direction is
limited
Adjust the camera antenna and receiver
position.
Signal has been blocked If possible, remove major obstacles in
between the camera and receiver. Or, relocate
the camera to another location.
Strong radio signal
nearby
Keep WIFI router away from the camera
and/or receiver.
Strong electromagnetic
interference nearby
Keep active appliances such as hair dryers,
heat fans, air conditioners, water pumps, or
microwave ovens away from the camera
and/or receiver.
Channel(s)
disappear during
auto or manual scan
Scan channel(s) has been
turned OFF
Go to Menu; turn ON the channel(s).
Dim or overly bright
image at night time
Low light vision distance
is too short/too far or a
glass pane is too close
Adjust the camera to have the view fit the
ideal distance: 15 to 24ft.
Recording does not
work
No SD Card Insert SD Card.
SD Card locked Unlock the SD Card.
Motion detection
does not work
Motion Detection record
time is set to OFF
Always set Motion Detection record period to
5 sec, 10 sec, or 15 sec.