Filter
Top Products
123
Troubleshooting/Appendix
Troubleshooting
Connections
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Problem connecting or
uploading pictures to
smartphone.
The smartphone is too far away. Move the devices closer. —
Nearby devices are causing radio interference.
Move the camera and smartphone away
from microwave ovens or cordless phones.
—
Can not upload
images.
The smartphone is connected to another device.
The smartphone and camera can connect to
only one device at a time. End the connec-
tion and try again.
—
There are several smartphones in the vicinity.
Try connecting again. The presence of mul-
tiple smartphones can make connection dif-
ficult.
61
The current image is a movie or 3D picture or
was created on another device and can not be
uploaded to a smartphone.
A movie can be viewed and uploaded when
selecting VIEW & OBTAIN IMAGES ON r.
61
Smartphone will not
display pictures.
Select ON for r WIRELESS SETTING> RE-
SIZE IMAGE FOR SMARTPHONE H. Select-
ing OFF increases upload times for larger im-
ages; in addition, some phones may not display
images over a certain size.
—109
TV
Monitor is off. The camera is connected to a TV. View pictures on the TV. 70
No picture or
sound.
The camera is not properly connected. Connect the camera correctly. 70
Input on the television is set to “TV”. Set the TV input correctly. —
The volume on the television is too low. Adjust the volume. —