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Problems and Solutions
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■
Playback
Playback
Problem
Problem
Solution
Solution
Pictures are grainy.
Pictures are grainy.
The pictures were taken with a diff erent make or model of camera.
The pictures were taken with a diff erent make or model of camera.
Playback zoom is unavail-
Playback zoom is unavail-
able.
able.
The pictures were created using
The pictures were created using
O
O
RESIZE
RESIZE
or with a diff erent make or model of camera.
or with a diff erent make or model of camera.
No sound in movie
No sound in movie
playback.
playback.
•
•
Playback volume is too low
Playback volume is too low
: Adjust playback volume (
: Adjust playback volume (
P
P
89).
89).
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•
The microphone was obstructed
The microphone was obstructed
: Hold the camera correctly during recording (
: Hold the camera correctly during recording (
P
P
2, 33).
2, 33).
•
•
The speaker is obstructed
The speaker is obstructed
: Hold the camera correctly during playback (
: Hold the camera correctly during playback (
P
P
2, 35).
2, 35).
•
•
The camera is in silent mode
The camera is in silent mode
: Turn silent mode off (
: Turn silent mode off (
P
P
88).
88).
Selected pictures are not
Selected pictures are not
deleted.
deleted.
Some of the pictures selected for deletion are protected. Remove protection using the device with which it was
Some of the pictures selected for deletion are protected. Remove protection using the device with which it was
originally applied (
originally applied (
P
P
83).
83).
File numbering is unex-
File numbering is unex-
pectedly reset.
pectedly reset.
The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-
The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-
tery-chamber cover (
tery-chamber cover (
P
P
14, 18).
14, 18).
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Connections/Miscellaneous
Connections/Miscellaneous
Problem
Problem
Solution
Solution
Problem connecting or
Problem connecting or
uploading pictures to
uploading pictures to
smartphone.
smartphone.
•
•
The smartphone is too far away
The smartphone is too far away
: Move the devices closer.
: Move the devices closer.
•
•
Nearby devices are causing radio interference
Nearby devices are causing radio interference
: Move the camera and smartphone away from microwave ovens or
: Move the camera and smartphone away from microwave ovens or
cordless phones.
cordless phones.
Can not upload images.
Can not upload images.
•
•
The smartphone is connected to another device
The smartphone is connected to another device
: The smartphone and camera can connect to only one device at a
: The smartphone and camera can connect to only one device at a
time. End the connection and try again.
time. End the connection and try again.
•
•
There are several smartphones in the vicinity
There are several smartphones in the vicinity
: Try connecting again. The presence of multiple smartphones can
: Try connecting again. The presence of multiple smartphones can
make connection diffi cult.
make connection diffi cult.
Selecting TRANSMIT or tap-
Selecting TRANSMIT or tap-
ping
ping
q
q
has no e ect.
has no e ect.
The current image is a movie or was created on another device and can not be uploaded to a smartphone.
The current image is a movie or was created on another device and can not be uploaded to a smartphone.
Smartphone will not
Smartphone will not
display pictures.
display pictures.
Select
Select
ON
ON
for
for
r
r
WIRELESS SETTING
WIRELESS SETTING
>
>
RESIZE IMAGE FOR SMARTPHONE
RESIZE IMAGE FOR SMARTPHONE
H
H
. Selecting
. Selecting
OFF
OFF
increases
increases
upload times for larger images; in addition, some phones may not display images over a certain size.
upload times for larger images; in addition, some phones may not display images over a certain size.