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114 Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
Pictures are not recorded.
Pictures are not recorded.
Power was interrupted during shooting. Before connecting the AC power adapter or DC coupler,
Power was interrupted during shooting. Before connecting the AC power adapter or DC coupler,
turn the camera o . Leaving the camera on can result in corrupted les or damage to the memory
turn the camera o . Leaving the camera on can result in corrupted les or damage to the memory
card or internal memory.
card or internal memory.
Sounds made by the
Sounds made by the
camera are recorded with
camera are recorded with
movies.
movies.
•
•
u
u
CONTINUOUS
CONTINUOUS
is selected for
is selected for
F
F
MOVIE AF MODE
MOVIE AF MODE
: Select a di erent AF mode
: Select a di erent AF mode
(
(
P
P
87).
87).
•
•
Zoom was adjusted during shooting
Zoom was adjusted during shooting
: Do not adjust zoom during shooting.
: Do not adjust zoom during shooting.
•
•
Intelligent Face Detection is on
Intelligent Face Detection is on
: Turn Intelligent Face Detection o (
: Turn Intelligent Face Detection o (
P
P
43).
43).
Playback
Problem
Problem
Solution
Solution
Pictures are grainy.
Pictures are grainy.
The pictures were taken with a di erent make or model of camera.
The pictures were taken with a di erent make or model of camera.
No sound in movie
No sound in movie
playback.
playback.
•
•
Playback volume is too low
Playback volume is too low
: Adjust playback volume (
: Adjust playback volume (
P
P
102).
102).
•
•
The microphone was obstructed
The microphone was obstructed
: Hold the camera correctly during recording (
: Hold the camera correctly during recording (
P
P
18, 62).
18, 62).
•
•
The speaker is obstructed
The speaker is obstructed
: Hold the camera correctly during playback (
: Hold the camera correctly during playback (
P
P
64).
64).
Selected pictures are not
Selected pictures are not
deleted.
deleted.
Some of the pictures selected for deletion are protected. Remove protection using the device with
Some of the pictures selected for deletion are protected. Remove protection using the device with
which it was originally applied (
which it was originally applied (
P
P
92).
92).
File numbering is
File numbering is
unexpectedly reset.
unexpectedly reset.
The battery-chamber cover was opened while the camera was on. Turn the camera o before
The battery-chamber cover was opened while the camera was on. Turn the camera o before
opening the battery-chamber cover (
opening the battery-chamber cover (
P
P
14).
14).