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Problem Cause Remedy
Nothing happens when I
use the Mode dial.
i Camera malfunction.
i The batteries exhausted.
i Briefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
i Replace with new batteries.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera's LCD monitor.
i The special USB cable is not connected
correctly to the PC or camera.
i The PC is not switched on.
i Set up the camera and USB cable
correctly.
i Switch the PC on.
The camera no longer
works correctly.
i The camera has suffered an unforeseen
problem.
i Remove the batteries briefly and then
reload the batteries and try again.
The ERASE ALL function
does not erase all the
frames.
Frame erase does not
erase the frame.
i Some frames may be protected. i Unprotect frames using the camera on
which the protection was first applied.
Troubleshooting
eIf you think the camera is faulty, check the following once more
Problem Cause Remedy
Can’t use the flash to
take pictures.
i The flash is set to Suppressed Flash
mode.
i You pressed the shutter button while the
flash was charging.
i The battery is exhausted.
i Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
i Wait until charging is completed before
pressing the shutter button.
i Replace with new batteries.
The playback image is
too dark even though
the flash was used.
i The subject is too far away.
i Your fingers are obscuring the flash or
flash control sensor.
i Move closer to the subject.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i The photographed subject was too dark.
i Clean the lens.
i Try standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
There is speckling on
the image.
i
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
i This is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the xD-
Picture Card.
i
The xD-Picture Card contact area is
soiled.
i
Wipe the xD-Picture Card contact area
with a clean dry cloth.