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When ScanSnap Manager does not operate normally
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7. Restart your computer.
8. Connect the USB cable to the computer.
9. Turn the ScanSnap on.
The ScanSnap Manager icon appears on the taskbar. Make sure that the displayed
icon is
.
If the problem persists, refer to "If you have installed the software before" (page 12). If the problem still
persists, perform the procedures described in "When ScanSnap Manager does not operate normally"
once again.
If the above procedures do not solve the problem, please attach the data of your system information to an
email and send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
For details about how to collect system information, refer to "Troubleshooting" in ScanSnap Manager
Help.