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If you have installed the software before
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5. Select the software from which you want to remove the installation
information.
z ScanSnap Manager
1. Select [ScanSnap Manager] and click the [Remove] button.
A confirmation message appears.
2. Click the [Yes] button.
A message appears to check whether or not to remove the profile information.
3. Click the [Yes] button to remove and the [No] button to keep the profile information.
The installation information is removed, and the following message appears.
4. Click the [OK] button to close the [Remove Installation Information] dialog box.
If the problem persists when you kept the profile information then reinstalled the
software, try again after removing the profile information.