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90 hp photosmart 930 series user’s manual
Incorrect or
missing print
cartridge
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
Printer has a
paper jam
or
The print carriage
has stalled
There is a paper
jam or the
printer carriage
has stalled.
Turn off the printer. Clear
the paper jam, and then
turn on the printer.
Printer is out of
paper
Your printer is
out of paper.
Load paper into the
printer, and then press the
OK or Continue button on
the printer. To cancel the
print job, press the OK
button on the camera.
Printing canceled The print job has
been canceled.
Press the OK button on the
camera. Complete the
print request again.
Any error code
numbers that
appear
The camera may
have a hardware
or firmware
problem.
Turn the camera off and
then on again. If that does
not fix the problem, try
resetting the camera (see
page 83). If the problem
persists, call HP Support
(see page 93).
Message Possible cause Solution