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Troubleshooting
Problem Possible causes Solution
Camera does not turn on • The battery has been depleted.
• The battery is not inserted
correctly.
• Recharge the battery.
• Correctly reinstall the battery.
Camera turns off suddenly during
operation
• The batteries have been depleted. • Recharge the battery.
The picture is blurred
• appears when taking pictures.
• Turn on OIS feature.
Images and video les cannot be
saved
• The SD memory card is full.
• The memory card is locked.
• Use another memory card or delete
unnecessary les.
• Unlock the memory card.
Images will not print from the
connected printer
• The camera is not connected to the
printer correctly.
• The printer is not PictBridge
compatible.
• The printer is out of paper or ink.
• The printer paper is jammed.
• Check the connection between the camera
and printer.
• Use a PictBridge compatible printer.
• Load paper into the printer or replace the ink
cartridge in the printer.
• Remove the jammed paper.