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Troubleshooting
Problem Cause and/or Action
Camera does not turn on. The battery may be exhausted. Charge or replace the battery.
Camera turns off
automatically.
Press any button except the Power button to turn on the camera.
LCD turns blank. Press any button except the Power button to turn on the LCD.
Empty battery icon is
displayed on the LCD, and
then the camera turns off.
Battery is exhausted, please replace or recharge.
LCD screen displays ‘No
images in memory’.
The image le on the memory card. Image le format may not be
supported.
LCD screen displays ‘Not
available for this le’.
Function is only available for specic le types. File format is not
supported.
LCD screen displays ‘Memory
full’.
Memory card is full. Replace the memory card with a new one or delete
unnecessary images.
LCD screen displays ‘File
locked’
This le is locked. Unlock the le.
LCD screen displays ‘Card
locked’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position.
LCD screen displays ‘CARD
HAS WRONG FORMAT’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position.
LCD screen displays ‘Copy
error’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position. The memory card is full. Replace
card or delete unnecessary les.
The lens is extended and will
NOT retract.
Do not force the lens to go back. The type of the battery used may be
incorrect or the battery power level is too low. Change the battery or
charge the battery before using the camera.