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4. Troubleshooting
Problem
Possible Cause
Solution
Cannot power on the
Camcorder.
1. Battery is not
inserted correctly.
2. Battery is
exhausted.
1. Please insert
battery correctly.
2. Recharge the
Battery.
Camera shutdown
suddenly.
1. Power saving
mode already
activated.
2. Battery exhausted.
1. Please turn on the
power again.
2. Recharge the
Battery.
Photos are not stored
in the memory.
The camcorder was
Powered off before it
completed storing the
images.
Be sure the Battery is
charged and do not
power off the
camcorder until 5
seconds after a video
of photo is recorded.
No sound in PC video
playback
Video file is not
supported with
Windows Media
Player
Use Apple QuickTime
or ArcSoft TotalMedia
Theatre for PC
playback.
Camera shutdown
when using Self-timer
shooting picture.
Battery exhausted
Recharge the Battery.
Images are out of
focus
Object exceeds the
range of focus or
camcorder was not
still during recording.
Keep subjects within
range and reduce
camcorder
movement.