iHome IH-W311NN Digital Camera User Manual


 
Troubleshooting Steps
No video is displayed
Ensure the webcam is connected to the computer.
Use a different USB port.
Connect the webcam to a USB port on the computer, not a USB hub.
Uninstall and reinstall the driver. To uninstall the driver, click Start
>Control Panel > Add or Remove Programs, select MyLife Notebook
Webcam and click Change/Remove.
Video stutters or stops
Disconnect and reconnect the webcam.
Ensure the webcam is connected to a USB 2.0 port (not a slower USB 1.1
port).
Microphone isn’t working
The cause of a Web Cam's microphone to stop working can be either a
hardware issue or a result from incorrect configurations.
Recommendations:
Determine whether it is a hardware problem by testing the microphone in
Sound Recorder.
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the Webcam
application, try setting the internal microphone as the preferred device in
Audio Properties.