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TROUBLESHOOTING
Before consulting your JVC dealer, please check the following to see if you can correct the problem
yourself.
Vertical white lines appear when shooting a
very bright object.
• This sometimes occurs when the contrast
between the background and the object is
great. It is not a defect of the camcorder.
Bright, crystal-shaped spots appear in the
LCD monitor and the viewfinder.
• Sunlight is directly entering the lens. This is not
a defect of the camcorder.
Coloured bright spots appear all over the
LCD monitor or the viewfinder.
• The LCD monitor and the viewfinder are made
with high-precision technology. However, black
spots or bright spots of light (red, green or
blue) may appear constantly on the LCD
monitor or in the viewfinder. These spots are
not recorded on the tape. This is not due to any
defect of the unit. (Effective dots: more than
99.99 %.)
Animation or Time-Lapse is not available.
• Before recording in the Animation mode at the
very beginning of a tape, set the camcorder to
the Recording mode for about 5 seconds, so
that the tape runs smoothly. Using the Fade-in
function at this point is a good way to begin an
animated program (੬pg. 15, REC TIME/INT.
TIME in SYSTEM MENU).
The tape is running, but there is no play-
back picture.
• The TV has not been set to its VIDEO mode or
channel.
• If A/V connection is used, the TV’s VIDEO/TV
Switch has not been set to VIDEO.
Playback picture is blurred or interrupted.
• The video heads are dirty or worn out. Consult
your nearest JVC dealer for head cleaning or
replacement.
The tape stops during fast-forwarding or
rewinding.
• The Counter Memory Function has been
activated (੬pg. 16, “COUNTER MEMORY”).
The date and time displays disappear.
• If you remove the power source from the
camcorder while the power is on, all settings
and selections are erased. Make sure to turn
the camcorder’s power off before
disconnecting the power source.
The tape will not eject.
• The battery pack is running low.
• If the LCD monitor is not open over 60
degrees, the EJECT button
)
does not
function.
TROUBLESHOOTING
The camcorder is a microcomputer-controlled device.
External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In
such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.); and then re-
connect it and proceed as usual from the beginning.
WARNING INDICATIONS:
(high) (exhausted) : Displays the battery remaining power level. As the battery
power comes close to nil, the battery indicator blinks (battery power warning). When the battery power is
exhausted, power turns off automatically.
: Blinks when no cassette is loaded, or when the erase protection tab is not in the position that allows
recording.
TAPE END: Appears when the tape ends during recording, playback or fast-forwarding.
LENS CAP: Appears for 5 seconds after power is turned on if the lens cap is attached.
CONDENSATION OPERATION PAUSED PLEASE WAIT: These 2 warnings appear alternately every 3
seconds if condensation occurs. In this case, all functions except tape eject and power on/off are disabled.
Remove the tape, turn the unit off (without removing the power supply), wait a few minutes for the warnings to
clear, and turn it on again.
HEAD CLEANING REQUIRED USE CLEANING CASSETTE: These 2 warnings appear alternately
every 3 seconds if dirt is detected on the heads during recording. In this case, use an optional cleaning
cassette. If the warning remains after cleaning, consult your nearest JVC dealer.
E01—E06 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY: The error indications (E01
— E06) show what type of malfunction has occured. If an error indication and warning appear, turn the unit off,
remove the power supply (battery, etc.) and wait a few minutes for them to clear. When it does, you can
resume using the camcorder. If the indication remains, consult your nearest JVC dealer.
GR-SXM37-EN.fm Page 17 Monday, November 29, 2004 4:15 PM